Last updated: 13 October 2026
These terms apply when you use econceptsystems.com (the "website"), which is run by E Concept LLC ("E Concept", "we", "us"), Office 201, Al Khaleej Center, Bur Dubai, Dubai, United Arab Emirates. By using the website you agree to these terms. If you do not agree, please do not use it.
About this website
The website describes our CCTV, access control, time attendance, digital signage, IT and related services and gives guidance in articles and guides. It is provided for general information. It is not a contract, and it is not professional advice for your particular property or business.
Prices and offers
Prices, price ranges and package details shown on the website are indicative and may change without notice. They are a guide to what projects usually cost. The price for your project is the price in our written quotation, which depends on a site survey, the number and type of devices, the condition of the property and the features you choose. A quotation is valid for the period stated on it.
Quotes, orders and services
An enquiry sent through the website, by phone, email or WhatsApp is a request for information and a quote. It does not create an agreement. A contract is formed only when you accept our written quotation or sign a work order and we confirm it. Installation timing, warranty, payment terms and any maintenance contract are set out in that quotation or agreement. Dates such as "most installations are completed within a day" describe what is typical and depend on the size and condition of the site.
Regulations and approvals
Some security systems in Dubai are subject to regulatory requirements. Where a project needs a regulatory approval, the details, responsibilities and timeline will be agreed with you in writing before work begins. Nothing on this website is a promise that any approval will be granted.
Using the website
You agree to use the website lawfully and not to try to damage it, interfere with it, copy it automatically in bulk, or gain access to parts you are not allowed to use. Information you give us in a form or in a chat should be accurate and your own to share.
AI assistant
The website includes an AI assistant for general questions. Its answers are generated automatically and may be incomplete or wrong. Do not rely on them for prices, technical specifications or regulatory requirements. Always confirm these with our team in writing.
Intellectual property
The text, images, logos, designs and other material on the website belong to E Concept or are used with permission. You may view and print pages for your own personal or internal business use. You may not copy, republish, sell or reuse the material for other purposes without our written permission. Brand names such as Hikvision, ZKTeco, EZVIZ, Samsung, Sharp, Dahua, Absen, AWS, Microsoft and Oracle belong to their owners, and their use here does not mean they endorse us.
Links to other websites
The website links to other websites that we do not control. We are not responsible for their content or practices.
Availability and accuracy
We try to keep the website accurate and available, but we do not promise that it will always be free from errors, interruptions or delays. We may change, suspend or remove any part of it at any time.
Limits on our responsibility
To the fullest extent the law allows, we are not responsible for loss or damage arising from your use of, or inability to use, the website, or from relying on its general information. Nothing in these terms limits any responsibility that cannot be limited under UAE law, and our responsibility for the services we supply is set out in our written quotation or agreement with you.
Privacy
How we handle personal information is explained in our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates that apply there. The courts of Dubai have jurisdiction over any dispute about them.
Contact us
Questions about these terms: sales@econceptsystems.com or +971 58 914 8865.